

Stairs and railing played a critical role in a recent project where we had the privilege of working with a client who faced a significant safety challenge: accessing HVAC units on their roof. Their existing rooftop ladder posed numerous risks and did not meet current roof access safety standards, prompting the need for a comprehensive, OSHA-rated solution that would include safer alternatives like stairs and railing, a catwalk, or even a rooftop catwalk system.
OSHA issued a new ruling in 2016 stating that “All fixed ladders (that extend more than 24 feet) installed on and after November 19, 2018, are equipped with a personal fall arrest system or a ladder safety system.” Please note that cages sold or installed after November 19, 2018, are no longer considered a form of fall protection. Cages installed before this date are still accepted as a form of protection until the final deadline comes into effect, which is November 28, 2036.
The Challenge: Enhancing Roof Access Safety
Our client’s primary objective was improving roof access safety. Their team had been using a non-OSHA-rated ladder that was not only outdated but also posed serious safety risks. The existing setup was unstable, unreliable, and far from compliant with current ladder safety system standards. They needed a secure, long-term solution to help employees safely access and service multiple rooftop HVAC units. One unique challenge involved determining the optimal placement for the new stairs and railing—ensuring the system wouldn’t obstruct building exits, service areas, or loading docks. Be sure to check out the before and after photos to see the dramatic difference—what was once a rusted, worn-out ladder is now a fully compliant, safe, and professional roof access solution.
Our Solution: Custom Roof Access Staircase and Catwalk
To address these concerns, we designed and installed a custom powder-coated steel roof access staircase with integrated railing, complimented by a 15-foot catwalk. The catwalk was a crucial component, extending 15 feet from the roof’s edge. This design ensured that employees could perform their tasks without ever approaching the edge, significantly reducing the risk of falls and enhancing overall safety.
The staircase and railing not only met OSHA ladder safety standards but also provided a superior alternative to a traditional rooftop ladder. Offering enhanced stability and security without the need for any concrete work – we simply bolted it to the ground – made this solution both effective and efficient.
The Turnkey Advantage
What sets W.W. Cannon apart is our ability to provide full turnkey solutions. From the initial consultation to design, engineering, manufacturing, and installation, we manage every aspect of the project. This eliminates the need to coordinate with multiple vendors, streamlining communication and ensuring accuracy at every stage. Our client found this comprehensive approach particularly appealing, as it ensured a seamless, efficient, and hassle-free experience from start to finish.
Addressing Customer Concerns
During the sales process, our client expressed several concerns, including the staircase location and budget constraints. Instead of quoting an aluminum or galvanized stair, we offered a more competitively priced powder-coated steel stair, which met their safety and financial requirements.
Post-Installation Success
Since the installation, the client has been using the new access system regularly to service their HVAC units. The new steps with platform and railing have effectively addressed their safety concerns and provided them with peace of mind knowing their employees can work safely and efficiently. Knowing that their employees can now access HVAC units safely and efficiently provides them with peace of mind and reinforces their commitment to workplace safety.
Next Steps
To speak to us directly and learn more about how we can help you with a custom height access solution that fits your budget, call us today at 800-442-3061.
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Schedule Your Consultation with Our Experts
W.W. Cannon’s Turnkey Service Solutions result in a strong return on your investment. Get in touch with one of our specialists today for a complimentary consultation. We’ll answer any questions you have and help you plan your next steps.